Return and Refund Policy

Continuing Education

Please click on this link to view policies and procedures regarding our continuing education courses: https://www.sensationalbrain.com/course-ceu-info-policies-procedures/

BrainWorks Online Membership

Since BrainWorks is an online, nontangible product with lifetime access, we cannot issue refunds once the order is processed and your username and password is set. You are responsible for understanding this at the time of purchase.

Physical Products

Returns

You may return any item within 30 calendar days from the date you received it. To be eligible for a return, your product must be unused and in the same condition that you received it. Your item must be in the original packaging accompanied by your proof of purchase.

Refunds

Once we receive your return, we will inspect it and send you email confirmation indicating whether or not your return was approved. Once approved, we will issue a credit for the purchase price through PayPal. Shipping costs are nonrefundable.

Shipping

You are responsible for paying your own shipping costs to return your product. We suggest you purchase tracking services so that you can prove return delivery.